Our Service | Repair | Charges

All equipment offered carries a standard manufacturers warranty, effective for a minimum of 12 months from the date of purchase/installation, and is conditional on the appliance being serviced at 12 month intervals by a competent registered gas operative, and has been installed in accordance with manufacturers instructions, and a service record is kept with a Benchmark certificate of compliance.

The warranty includes full parts cover, plus a labour allowance for replacement components (details available from this office on request).

A recommended maintenance program is available from this office, and we offer a full maintenance package to suit manufacturers specifications. To discuss this further please do not hesitate to contact us 07515-687740.

Charges apply to pre-booked appointments, between Mon-Fri 9am-5pm, with adequate access and parking, and postcode location. Charges may vary dependent on location. Parking fees will additional to your final invoice. Please call to confirm your appointment and charges if you are in doubt. We do not provide 24hr emergency services.

Calls booked 'out of normal working hours' (Mon-Fri 9am-5pm) will incur a surcharge. 

Our standard terms and conditions of trading (available on request) apply in all instances. All quotations are inclusive of vat, which are charged at the prevailing rate. Payment terms are payment on completion, or within 14 days of completion, and submission of invoice (by prior arrangement).

*Where an appliance cannot be repaired or serviced, due to poor installation, or has not been installed in accordance with the manufacturers instructions, or current Gas Safety Regulations, the minimum charge will apply at the current rate detailed on our 'charges' page.

Any quotation is valid for 7 days from the date of quotation. Title of goods does not pass from ourselves until the final invoice is paid in full. In some instances, a deposit may be required.